Policies

Group memberships and personal training sessions are non-refundable and not transferable.

Group memberships will automatically renew every two weeks on the date agreed upon.

Payment for group memberships will be processed via automatic bank withdrawal.

No-shows or late cancellations of reserved group classes will result in a $20 fee.

If a payment comes back due to declined or insufficient funds, a fee of $15 will be added onto the existing invoice (fee subject to change dependant on processing company).

Cancellations of pre-booked private sessions (Personal Training or Fundamentals) will require 24 hours notice. Failure to do so will result in charging of the session.

•  To rebook a Fundamentals session, it will be a full charge of (1) private session ($80+tax) to reschedule.
•  If the member is 10 minutes (or more) late for their Fundamentals session, rebooking an additional session will be required.
•  All Fundamentals sessions must be completed prior to going into the group classes.

If changes need to be made to your account or to cancel your membership, we require a minimum of 5 business days prior to your membership renewal date. To cancel your membership, please fill out this Cancellation Form.

CrossFit PTBO 701 The Queensway, Unit 5-6
Peterborough, ON K9J 7J6
Canada